innovativedealers
 

Is the dealership sales call center obsolete?

12:01 am U.S. ET | May 27, 2013
As Internet leads, mobile phone calls and texts swamp dealerships, business development centers are starting to look counterproductive to some dealers.... Read More »
INNOVATIVE DEALERS: DOWN AND DIRTY

Dealer's obstacle course is geared for Jeep customers

12:01 am U.S. ET | Dec. 12, 2011
Any Jeep dealer can tell customers what a Jeep can do. Ralph Mahalak Jr.... Read More »
INNOVATIVE DEALERS

3rd-generation dealer relies on 'no-fuss' strategy

12:01 am U.S. ET | Dec. 12, 2011
At the recent opening of his renovated Toyota store in Bristol, Tenn.... Read More »

INNOVATIVE DEALERS: SURVIVING THE FLOOD

After Katrina, online sales save La. stores in blighted area

12:01 am U.S. ET | Dec. 12, 2011
Six years ago, Hurricane Katrina left Troy Duhon's Toyota and Honda stores in New Orleans decimated by 8 feet of water.... Read More »

INNOVATIVE DEALERS

Selling online? Great car pictures are a must

12:01 am U.S. ET | Dec. 12, 2011
The old saying that "a picture is worth a thousand words" rings true for dealerships that sell cars on the Internet.... Read More »

INNOVATIVE DEALERS

Small stores unite for better vendor prices

12:01 am U.S. ET | Dec. 12, 2011
Chuck Jacovina knows his dealership can get better prices from vendors.... Read More »

INNOVATIVE DEALERS

'Pay-here' outlets are high-risk diversity

12:01 am U.S. ET | Dec. 12, 2011
When the economic downturn hit and new-car sales tanked, family-owned Bill Marsh Automotive Group in Traverse City, Mich., decided to diversify.... Read More »

INNOVATIVE DEALERS

How dealers coped with a challenging year

12:01 am U.S. ET | Dec. 12, 2011
Jon Lancaster Toyota in Madison, Wis., started 2011 with the goal of bolstering its quick-service operation.... Read More »

INNOVATIVE DEALERS

Dealer Brian Benstock wins by defending Civic

12:01 am U.S. ET | Dec. 12, 2011
Dealer Brian Benstock of Paragon Honda in New York City wasn't about to let poor consumer reviews of the next-generation Honda Civic compact get in...... Read More »

Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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