Smaller Opel/Vauxhall dealer network will focus on performance, customer satisfaction
PSA Group will focus its slimmed-down Opel/Vauxhall dealership network across Europe on sales performance and customer satisfaction.
GM dangles $10,000 Cadillac Escalade discount to fend off Lincoln Navigator
General Motors is stepping up its defense of the Cadillac Escalade SUV by offering $10,000 discounts to some current customers to keep them from straying to the hot-selling new Lincoln Navigator.
Subscription plans have automakers walking a fine line
They're trying to avoid getting passed by competitors, without alienating the franchised dealers who have been the foundation of their retail operations for more than a century.
M-B subscription test will hinge on dealers
Mercedes-Benz's vehicle-subscription pilots in Nashville and Philadelphia will run for at least a year and directly involve dealers in what CEO Dietmar Exler called an opportunity to learn.
Report: Dealerships leaning more on incentive money to turn profit
Dealerships' average net profit was more than 15 times the size of total operating profit last year, showing just how much they rely on automaker incentives.
COMMENTARY: Keith Crain
Subscription tests show industry's novel thinking
The idea has traction, though there are a bunch of questions and many problems to be sorted out.
Inventories stay high, but days-supply levels drop
Strong sales in March dropped industrywide days-supply levels at the beginning of April, but total inventory levels remain high.
Mitsu COO sees alliance enabling big strides
Trevor Mann foresees the automaker flirting with the 300,000 mark as it introduces new products such as the Eclipse Cross and begins to roll out vehicles on platforms shared with Renault-Nissan around 2021.
LETTER TO THE EDITOR
Sales staff seen as plentiful, disposable
LETTER TO THE EDITOR
James B. Treece's “No experienced personnel need apply at this dealership” confirms my view that in automotive retailing, salespeople are considered readily available and easily disposable.
GM's action is just a poor excuse
Regarding “GM to stop reporting U.S. sales monthly, switches to quarterly release”, many thousands of people in the auto industry look forward to monthly sales reports.
Service departments face renewed pressures to recondition used vehicles
As new-vehicle sales -- and profits -- slump, franchised dealerships are placing greater emphasis on selling used cars and trucks. Inevitably, that also means a renewed focus among service departments on cutting the time and cost of reconditioning used vehicles for sale.
JLR confirms 1,000 jobs to go as diesel sales slump
Jaguar Land Rover said it will cut 1,000 jobs and reduce production at two UK factories as demand for diesel cars slumps because of higher taxes and a regulatory crackdown.
VW's new way to sell Jetta: More car, less money
With the new Jetta, Volkswagen is moving away from the brand's traditional premium pricing in the compact sedan segment.
GM to cut shift at Ohio plant as Chevy Cruze sales slump
GM is cutting one of two shifts at its Lordstown Assembly plant in Ohio amid stalling sales of the Chevrolet Cruze. Up to half of the factory's roughly 3,000 workers, including 2,700 hourly, could be affected when the shift is eliminated on June 18.
Mercedes partners with dealers for subscription pilot in Nashville, Philadelphia
Mercedes-Benz will launch its vehicle subscription program in a pilot with dealers in Nashville and Philadelphia, setting up a battle with BMW as the luxury rivals try out a new type of relationship with customers.
BMW, Toyota get tariff pledge amid U.S.-China trade war
BMW and Toyota were among global automakers that received some good news from China after President Xi Jinping reiterated a pledge to reduce import tariffs on vehicles this year, heeding decades-long pleas from companies seeking better access to the world's biggest auto market.
Will quarterly sales reports become industry standard?
General Motors' decision to switch to quarterly reporting of U.S. sales could be the beginning of the end for the decades-old practice.