Dealers

Rejected-dealer advocates fail to get GM reinstatement calls

12:01 am U.S. ET | March 9
None of the three leaders of the rejected-dealers group that successfully lobbied Congress for a new arbitration law got a reinstatement phone call from General Motors Co.... Read More »
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Chrysler signals it won't follow GM on dealer reinstatement

1:17 pm U.S. ET | March 9
Chrysler Group, reacting to General Motors Co.'s plans to reinstate 661 rejected dealerships, is signaling that it will not follow suit while noting that the number of arbitration claims involving its former dealers has fallen 5 percent.... Read More »
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THE TOYOTA RECALL CRISIS

Mazda follows Toyota in installing brake override systems

10:59 am U.S. ET | March 9
Mazda Motor Corp. will install brake override systems in new models after Toyota Motor Corp. recalled more than 8 million vehicles amid complaints of unwanted acceleration.... Read More »
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Sales
CASH FOR CLUNKERS

Clunkers program didn't hurt future sales, study says

3:36 pm U.S. ET | March 9
Last year's cash-for-clunkers program increased U.S. sales without damaging the number of future automobile purchases, as previously feared by critics, according to a study by Maritz Automotive Research Group.... Read More »
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Finance & Insurance

GMAC finance chief leaves for private-equity firm

2:00 pm U.S. ET | March 9
The CFO of GMAC Financial Services is leaving the auto lender to join a private-equity firm. Robert Hull will join Providence Equity Partners in April as chief financial officer.... Read More »
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Marketing

Toyota, rivals in 'dogfight' for wary shoppers

12:01 am U.S. ET | March 8
A battle is raging for the tens of thousands of customers Toyota has lost since its recall crisis erupted six weeks ago -- "a dogfight," says one analyst who sees Toyota losing market share over the long term.... Read More »
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Remarketing

SmartAuction will handle used-car disputes

12:01 am U.S. ET | March 8
GMAC Financial Services now will arbitrate disputes for dealers who find previously undisclosed problems with vehicles they bought through GMAC's SmartAuction online remarketing channel -- no matter the seller.... Read More »
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Service & Parts

Toyota expands Tundra recall to cover entire U.S.

11:00 pm U.S. ET | March 9
Toyota said it would expand a November recall to fix all U.S, Tundra pickups for the 2000 to 2003 model years to address a risk that part of the truck's frame could corrode, causing spare tires or even the gas tank to drop to the road.... Read More »
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NADA

Store profits up in '09; cost cuts help offset weak revenues

12:01 am U.S. ET | March 1
The average U.S. dealership's profits rose sharply last year despite lower overall revenues and fewer unit sales industrywide. The average dealership's net pretax profit margin rose to 1.5 percent in 2009 from 1.... Read More »
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