Mobile repair unit just what I need

Posted 4:02 pm U.S. ET, April 5

Amy Wilson covers auto dealer issues for Automotive News.

The broken console latch on my Ford Flex aggravates me every time I open the front-seat storage bin. We took the Flex to the nearest Ford dealership. Pictures were taken, and the warranty repair for the broken latch and a couple of other small interior trim items have been approved.
But the latch is still broken. The last several weeks have been fi ...
     Continue reading "Mobile repair unit just what I need" » Apr 5, 2012 4:02 pm U.S. ET Post Comment  |  Permalink

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Dealers scour Craigslist, roadsides to feed used-car hunger

Posted 7:44 pm U.S. ET, Feb. 5
LAS VEGAS -- On Friday morning, an employee at Vince Whibbs Automotive Group in Pensacola, Fla., headed out to pick up the retailer’s latest used-car acquisition -- in Atlanta, a six-hour drive away.
How did the dealership group find the car? Craigslist. The online classified service has been a growing source of used cars for the last six mon ...
     Continue reading "Dealers scour Craigslist, roadsides to feed used-car hunger" » Feb 5, 2012 7:44 pm U.S. ET Post Comment  |  Permalink

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Dealers on facilities: It's about the money

Posted 4:42 pm U.S. ET, Feb. 4
LAS VEGAS -- Describing the retail community's interest in the outcome of NADA's dealership facility study as intense might not do it justice.
In a strange turn for journalists, lots of dealers and dealer advisers -- I spotted at least one building contractor and a lawyer, for instance -- showed up this morning at NADA's press conference releasing ...
     Continue reading "Dealers on facilities: It's about the money " » Feb 4, 2012 4:42 pm U.S. ET Post Comment  |  Permalink

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Putin or CARB? Mike Jackson picks Putin

Posted 12:37 pm U.S. ET, Dec. 9
AutoNation Inc. CEO Mike Jackson is not the first person I've heard liken the state of California to a foreign country. But he really means it.
Jackson told Washington, D.C., dealers Wednesday that he packs his passport when he visits California, where AutoNation operates more than three dozen stores. "I'm leaving the United States. I'm going into ...
     Continue reading "Putin or CARB? Mike Jackson picks Putin" » Dec 9, 2011 12:37 pm U.S. ET Post Comment  |  Permalink

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A dealership’s plan: Food, fun and, ultimately, sales

Posted 12:55 pm U.S. ET, July 22
When it comes to marketing, dealers have lots of options these days with Internet shopping commonplace and social media exploding. But while Georgia dealer Mike Bowsher embraces digital options, he still prefers the hands-on approach of good old-fashioned events.
On Saturday, Bowsher expects as many as 1,500 potential customers to drop by his Carl ...
     Continue reading "A dealership’s plan: Food, fun and, ultimately, sales" » Jul 22, 2011 12:55 pm U.S. ET Post Comment  |  Permalink

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